Jump to:
Is it Safe?
Our Verdict

This review covering the most important advantages and disadvantages of Captain Jack Casino will talk a little bit about the huge welcome bonus and the nice game selection. We will also point out some of the concerns that users have had with the casino and the level of customer support you could get. The casino is licensed and provides a good security for its customers’ data, and fairness of the games provided.

Captain Jack Casino Advantages and Drawbacks

Pros / Cons
  • Bitcoin Accepted
  • Exclusive Promotions for Existing Players
  • Exclusive Welcome Package
  • Live Chat Support is Available 24/7
  • Multiple Payment Options Available
  • US Players Not Accepted
  • First Withdrawal is Extremely Slow

An Enormous Welcome Bonus

At Captain Jack Casino you can get a massive welcome bonus consisting of 10 deposits. The minimum deposit for each time is $30 and the maximum is $1000, and you will get a 100% match on almost all of then, except the fifth one. For the fifth deposit you get a 50% of all four previous deposits, while on the tenth and last deposit you get a 100% match of the previous four deposits (6 to 9) and up to $2000. There are different claim codes for each deposit and for some you will have to get in touch with the customer support department. The maximum bonus you can get with all 10 deposits is $11,000, which is quite impressive.

US Players not Accepted

✔ Bitcoin Accepted
✔Exclusive Promotions for Existing Players
✔Exclusive Welcome Package


21+, New Players only
No Free Spins
No Max Bet Info
Minimum Deposit is $30
Wagering: 30X Deposit and Bonus Amount
Games contribution: Slots – 100%. See All Games

Are There Free Spins at Captain Jack Casino

Many players love slot games and are happy to get any bonuses consisting of free spins . Unfortunately, there are no free spins promotions listed on the casino’s website, which could be considered as a bad trait, but you can still find promotions available for slot games with 180 or 250% money match ups.

Captain Jack’s Game Catalog

Captain Jack Casino has a relatively small portfolio of games with over 130 slot games, about 13 table games and over 100 mobile friendly options for players on the go. The catalog will not impress you with quantity, but you will find many themes and a good variety to keep you going.

Are The Slots Diverse?

There are 132 online slot machines available to all Captain Jack Casino users. You can practice any of them in their demo versions for free, even without having to register. The mix of slots is very good for the amount offered. You also get a search bar where you can look for any specific slots that you might have found interesting while playing the demos. There are 15 different themes offered and you can filter them by any theme that might interest you. You can find slots with 3 or 25 reels, which further adds to the diversity offered at the casino. One of the negative sides for users who like to play mostly slots from big brands is that a lot of the games come from software providers that are not huge names. That is one step in which the casino can extend at. If you like uncommon slots then this casino will feel like heaven to you.

Some of the slots offered at Captain Jack Casino have progressive jackpots with solid prizes and you can also filter the slots by biggest jackpots. A few of the slots you can find at the casino are 7’s Stripes, Plentiful Treasure, Cash Bandits 3, Vegas Lux and many more.

Live Casino Not Available

If you are a competitive person who likes playing at real times with real dealers and players that are not computers, then you will be out of luck at Captain Jack Casino. There are no live tables offered at the casino, which might be considered a big downfall as there are a lot of players who are looking for exactly that, but if live casinos are not your forte, you will be able to find many other gambling opportunities.

Captain Jack Casino’s Table Games

The table games provided at the casino are only 13, which sounds like very little, but you can still find a nice variation of games. You will be able to play Roulette, Blackjack, Rummy, Poker, Red Dog and Pai Gow Poker. As you can see even though, the list is small, you can still get a little diversity.

Special Gaming Options

If you want to get away from your usual games, you can enjoy the “Specialty Games” section where you will find Keno, Craps, Treasure Tree, Banana Jones and Fish Catch. You will also find a lot of scratch cards available at the website of the casino. Those are all good ways to switch things up a bit and try a new style of gambling.

Payments Methods at Captain Jack Casino

The banking process at Captain Jack Casino is quite standardized. There are a few ways in which you can deposit money. You can try MasterCard, Visa, Neteller or even Bitcoin. The deposits are usually instant, unless when depositing with cash in which case you might have to wait for about 20 minutes. The minimum deposit required is $30.

visamastercardnetellerBank wirebitcoin


The pending withdrawal process for Captain Jack Casino can take up to 3 days and you can only withdraw with e-wallets like Neteller, Bank Transfers and cheques. The fastest way to get your money is with e-wallets where you would only have to wait for up to 1 day. When it comes to cheques and bank transfers, you will need a little patience, because the casino really takes its time. The process time for both payment methods takes between 10 to 14 days, which is very slow in comparison to other casinos. There have been some complaints from customers about the payout process and the ridiculous time it takes, especially in some obscure situations. The maximum weekly withdrawal limit is $2500, which is also considered on the lower end.

Is Captain Jack Casino Mobile?

There are 105 mobile games available to users of Captain Jack Casino, including both slot and table games. You can get to play most of the games offered for the desktop version from the palms of your hands. There is no app download requirements for any of the Android, Windows and iOS software devices. Just open the casino from your mobile browser and start playing immediately. The interface and quality of most games are quite pleasant and you will have a smooth and exciting experience, regardless of the size of your screen. The navigation of the website from mobile devices is also well thought out as you can skip through pages very easily.

Constant Customer Support Availability

The customer support at Captain Jack Casino seems to be on a good enough level. You have more than one ways to get in touch with a representative of the casino. For the fastest and most efficient way, you can use the round the clock 24/7 live chat available to all users. If you have no registration with the casino, you will not be able to use the live chat. Customers will get instant and helpful responses. In case your problem is not urgent, we would advise you to try emailing, in which case, you’re promised a response withing 12 hours, or you can also try the FAQ section if you are mostly curious about specific information or the policy of the casino.

customer support5
Live Chat Available 24/7
Phone Support Not Available
Live Chat Available

Is Captain Jack Casino Safe and Fair?

Captain Jack Casino is only licensed by the law of Costa Rica, which is not the most well-known or common certificate to have. The casino makes sure players and the information they provide are safe by having a SSL encryption for the whole website in order to be granted a safe environment where you won’t have to worry about your data being falsely used. The games available at Captain Jack Casino have been audited and are proven to be independent so you will be granted a random come out for each game with fair and unbiased gameplay.

captainjack casino logo
costa rica gambling license
SSL encryption

captainjack casino logo
costa rica gambling license
SSL encryption

Pros and Cons of The Casino

In Brief: Captain Jack has a lot of positive traits that could be pointed out. You can get a good grip of all kinds of slot and table games and enjoy a terrific welcome bonus of $11,000 dollars. The customer support department is always at your disposal and the casino will guarantee a secure website where you won’t have to worry about your well-being. The bad side of the casino is that there are no live casino tables for players to access and the very slow withdrawal process that can get on people’s nerves. The casino is definitely headed in a good direction and if they can manage to work on the negative sides, the casino will be considered a top notch.

US Players not Accepted

✔ Bitcoin Accepted
✔Exclusive Promotions for Existing Players
✔Exclusive Welcome Package

Last Updated on 28 May 2021


More Online Casinos

Top 3 Casinos for Players from United States:

US Players not Accepted
  • Live Games Available
  • Professional Customer Support
  • Great Selection of Games
US Players not Accepted
  • Support is Available 24/7
  • Live Dealer Games
  • Good Selection of Slots
US Players not Accepted
  • Wide Variety of Live Dealer Games
  • Always Helpful Live Chat Support
  • Casino Accepts Players from Many Countries